PAYMENT METHODS

Payment via credit, debit, and prepaid cards from Visa, Mastercard, Maestro, American Express, Diners, Discover.
You can use your credit/debit/prepaid card, enjoying full security during the transaction, as desocks uses a specialized SSL encryption system in collaboration with Viva Wallet.

Payment via bank account deposit.
In your deposit slip (via e-banking or through a bank branch), you must state your name or your order code as the reason. You will then be informed via e-mail by the desocks customer service department about the method and time of delivery.

Alpha bank IBAN: GR0601403070307002002005534

ACCOUNT HOLDER NAME: BERGELE VASILIKI OF PETROS

Payment upon receipt of the order at your location (cash on delivery method).
The cash on delivery method is valid ONLY for orders with low weight or volume that can be shipped with the collaborating courier.

PAYPAL
An alternative payment method with all credit or debit cards can also be made via Paypal. The Paypal service allows you to send your payments online for product purchases through the desocks.gr online store securely, using a credit or debit card. When you select Paypal as your payment method, you are redirected to the Paypal website, where you can easily complete your order. You should also know that it is not necessary to have a Paypal account to complete your payment.

For orders that CANNOT be delivered via courier, (e.g., bulky items like suitcases, etc.) cash on delivery is not applicable and the shipment of products is done exclusively with a transport company.

In this case, you are required to prepay your order via one of the following methods:

A) Credit or debit card.
B) Deposit in a bank account.
* From the moment the order is handed over to the carrier, the delivery time is related to the shipping method:
– If the shipment is made via courier, delivery is made within 1 to 3 working days.
– If the shipment is made via a transport company, delivery is made within a few working days (usually 1-4). The exact delivery time depends on the geographical area and the accessibility of the recipient's location.

From our experience, usually within 1-4 days from placing your order, you will receive the product.

Your order when shipped via courier will be delivered to your door provided it is not in a hard-to-reach area. For hard-to-reach areas, you will receive it at the nearest possible point and always after mutual agreement for your convenience. For this reason, we also collaborate with the courier to cover even the most remote area.

Your order when shipped with a transport company due to the volume of the product, the company's driver will contact you to arrange the pickup time at your location. The item is delivered to the ground floor of the customer's residence without obligation to carry it to an upper floor.

We ALWAYS contact you by phone for clarifications and to update your order.

* For your convenience and immediate delivery, your orders are prepared and forwarded promptly by the Desocks partners for shipment provided there is stock in our warehouses.

** Free shipping applies under certain conditions & may vary by area. If it is a remote area and for large volume packages, www.desocks.gr covers the first shipment and not the transshipment. We strive for as many shipments as possible to be made in one shipment (without transshipment) to fully cover the shipping costs. However, in the case that transshipment is needed, you are required to pay for the second transport.