SHIPPING METHODS

Our company cooperates with ELTA Courier & Speedex for product deliveries through a network 1000+ stores in all of Greece. Delivery of shipments is immediate (usually 1-2 working days). In case your area is characterized as inaccessible, the delivery time is 1-3 working days and you are not charged with additional shipping costs.

What delivery options do I have?

1) Delivery to your place within 24-48 hours

You receive your order through the courier company. In case you have stated your mobile phone number, you receive an informative sms, the day the shipment is at the last station before delivery. Please have someone on site at the time of delivery for your best and most immediate service. In case you are absent and the courier passes by, he will leave you a note stating your parcel number and the phone number you should call to arrange for the receipt.

2) Pick up from the Courier store closest to you By presenting the shipment number of the order (sent to you via e-mail or given to you by phone by us), you receive your order daily 09:00 - 20:00 & Saturday 10:00 - 14:00.

 

What hours do you deliver by courier?

You can usually pick up your purchases between 10:00 and 18:00 pm from Monday to Friday.

Shipping charges

1) For orders over 30,00 € , tradition is free for all of Greece (with the exception of bulky items where they are shipped exclusively by a transport company & the cost depends on the geographical location of the recipient).

2) For orders under 30,00 € , the charge for delivery is 3,50 € for the first 1kg (3,8 € if delivery is made on Saturday) with a surcharge 0,8 € for every extra kg for all of Greece. Exceptions are bulky items where they are shipped exclusively by a transport company & the cost depends on the geographical location of the recipient.

Who can sign for receipt?

Your order can also be skipped by a third party. Upon delivery of the order, an identity certificate and a signature of the receipt will be requested from the carrier.

What happens if they do not find me?

In case you were absent and the cooperating courier company passed:

you will receive an SMS notification on your mobile phone number or they will leave you an alert note. Contact the contact phone they will give you or contact us to be given again the next business day. You can also pick it up yourself from the courier store.