Black Japanese sock

CHANGES

If the product you purchased is not the right size for you or does not correspond to what you want, you can change it within 14 working days of receiving your order. To make the change, the product must not have been worn, not washed, its smell has not changed and the tags have not been removed. The change requires, after informing us by email, that you return your parcel to us within 14 working days from the day you received it, it is essential that the parcel contains the shipping slip - proof of retail sale. As soon as we receive the package you sent us, we will immediately resend the new product you want with a change fee of 4 euros with our partner transport company Elta Courier.

RETURNS

You can also return the product and get your money back after the request is made via email. The return must be made within 14 days from the date of receipt of the product. A necessary condition for the return is that the product has not been worn, washed, its smell has not changed and the tags have not been removed. The refund is made to a bank account, after we first receive and check the product you returned to us. The refund is made to a bank account, after we first receive and check the product you returned to us. The amount of 4 euros is deducted from the purchase amount. The return is made to the cooperating banks (Viva Wallet & Alpha Bank) and the transfer to another bank will be charged to the customer. Once we check the product you returned, in the next few days, we will proceed with the deposit, and you will receive your money back. The consumer has the right to exercise the right of withdrawal within the period mentioned above (14 days from the date of receipt of the product/products). Additionally and equally important, the consumer has the right to request an unjustified refund of his money, without being subject to restrictions and subject to conditions.